{"id":1369,"date":"2022-05-10T15:24:58","date_gmt":"2022-05-10T15:24:58","guid":{"rendered":"https:\/\/dev.symplify.com\/non-classifiee\/your-journey-with-journeys\/"},"modified":"2024-09-23T17:17:17","modified_gmt":"2024-09-23T17:17:17","slug":"des-parcours-clients-simplifies-grace-a-journeys","status":"publish","type":"post","link":"https:\/\/dev.symplify.com\/fr\/blog\/des-parcours-clients-simplifies-grace-a-journeys\/","title":{"rendered":"Des parcours clients simplifi\u00e9s gr\u00e2ce \u00e0 Journeys"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1>Des parcours clients simplifi\u00e9s gr\u00e2ce \u00e0 Journeys<\/h1>\n<p>Confirmations de commande, souhaits d&rsquo;anniversaire, activations d&rsquo;adh\u00e9sion ou activit\u00e9s de r\u00e9engagement\u2026 Quelle que soit la nature de ses activit\u00e9s, Symplify a toujours \u00e9t\u00e9 une plateforme d&rsquo;<a href=\"https:\/\/dev.symplify.com\/fr\/blog\/3-avantages-de-choisir-lengagement-multicanal-automatise\/\" target=\"_blank\" rel=\"noopener\"><u>automatisation du marketing<\/u><\/a>. Nous avons identifi\u00e9 ce besoin tr\u00e8s t\u00f4t et nous avons fi\u00e8rement d\u00e9velopp\u00e9 des fonctionnalit\u00e9s automatis\u00e9es.<\/p>\n<p>Il est maintenant temps de passer \u00e0 la prochaine \u00e9tape avec Journeys!<\/p>\n<p>Vous avez s\u00fbrement d\u00e9j\u00e0 mis en place des automatisations. Vous savez donc que vous ne devez pas seulement r\u00e9pondre aux attentes de vos clients, mais aussi favoriser leur engagement. Et que la nature et la complexit\u00e9 de votre flux peuvent varier (et diff\u00e9rer beaucoup) en fonction de l&rsquo;objectif.<\/p>\n<\/div><div class=\"fusion-text fusion-text-2\"><figure id=\"w-node-e450d0915e96-8676ad8a\" class=\"w-richtext-align-center w-richtext-figure-type-video\">\n<p align=\"center\"><iframe data-src=\"https:\/\/www.youtube.com\/embed\/XwYudBQJ1CI\" width=\"700\" height=\"400\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/p>\n<\/figure>\n<\/div><div class=\"fusion-text fusion-text-3\"><p>Avec Journeys, vous pouvez cr\u00e9er vos parcours clients automatis\u00e9s en un clin d&rsquo;\u0153il, quelle qu\u2019en soit la complexit\u00e9.<\/p>\n<p>L&rsquo;\u00e9volutivit\u00e9 de Journeys vous permet de commencer de mani\u00e8re simple et de d\u00e9velopper votre configuration en flux avanc\u00e9s, en r\u00e9partissant vos clients dans diff\u00e9rents parcours en fonction de leur activit\u00e9.<\/p>\n<p>Cr\u00e9ez des groupes t\u00e9moins en un clic. Vous pourriez m\u00eame les joindre au flux principal par la suite.<\/p>\n<p>Cr\u00e9ez. Comparez. Am\u00e9liorez.<\/p>\n<p>M\u00e9langez et associez tous vos canaux, et visualisez vos flux d&rsquo;une toute nouvelle fa\u00e7on.<\/p>\n<p>Vous pouvez facilement mettre \u00e0 jour votre parcours client \u00e0 tout moment : ajoutez, supprimez, changez de canal, modifiez les d\u00e9lais, et ce, m\u00eame lorsque votre parcours est op\u00e9rationnel.<\/p>\n<p>\u00a0<\/p>\n<h2 data-placeholder-blurred=\"R\u00e9digez un contenu\" data-placeholder-focused=\"Heading 2\">Envisagez Symplify<\/h2>\n<p>La\u00a0<a href=\"https:\/\/dev.symplify.com\/fr\/reservez-une-demo\/\"><u>plateforme d\u2019engagement client de Symplify<\/u><\/a>\u00a0est pourvue d\u2019outils d\u2019automatisation \u00e0 la fine pointe. Simple \u00e0 utiliser par les professionnels du marketing, Symplify est une solution d\u2019automatisation qui vous permet d\u2019interpr\u00e9ter et d\u2019agir sur chaque signal que vous donne votre client.<\/p>\n<p>\u00a0<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":10815,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[28,29,30],"tags":[],"class_list":["post-1369","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-communication-fr","category-conversion-fr"],"_links":{"self":[{"href":"https:\/\/dev.symplify.com\/fr\/wp-json\/wp\/v2\/posts\/1369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.symplify.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.symplify.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.symplify.com\/fr\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.symplify.com\/fr\/wp-json\/wp\/v2\/comments?post=1369"}],"version-history":[{"count":14,"href":"https:\/\/dev.symplify.com\/fr\/wp-json\/wp\/v2\/posts\/1369\/revisions"}],"predecessor-version":[{"id":10820,"href":"https:\/\/dev.symplify.com\/fr\/wp-json\/wp\/v2\/posts\/1369\/revisions\/10820"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.symplify.com\/fr\/wp-json\/wp\/v2\/media\/10815"}],"wp:attachment":[{"href":"https:\/\/dev.symplify.com\/fr\/wp-json\/wp\/v2\/media?parent=1369"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.symplify.com\/fr\/wp-json\/wp\/v2\/categories?post=1369"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.symplify.com\/fr\/wp-json\/wp\/v2\/tags?post=1369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}